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Passport Requirements
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Terms
Understand the terms in our agreement with you when you book with us.
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Financial Protection
All our holidays are ATOL protected and we are also members of ABTA and IATA.
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Your Contract
Your contract with us when you enter into a booking with Canadian Affair.
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Payment
Details of deposits and payments required for flight and holiday bookings with us.
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Luggage Allowances
Find out how much hand luggage and hold luggage is included on your Air Transat flight.
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Ticketing and Travel
Understand your travel documents and e-ticket.
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Our Liability To You
Find out about Canadian Affair's liability and responsibility to our customers.
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Changes & Cancellations
Find out what happens if you need to change or cancel your booking, or in the unlikely event that we amend your booking.
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Pricing
Understand our pricing and the cost of your holiday or flight with us.
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General Information
Find information on vaccinations, special assistance, refusal to carry and contacting the commonwealth office.
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Delays
Find out what happens in the rare event of a delay to your flight.
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Your Conduct on Board
Learn about our policy on board flights with us.
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Connections & Missed Flights
Find out what happens if you miss a connection.
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Complaints
Our dedicated team is on hand to help if there is anything you are unhappy with.
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Privacy Policy
Your Privacy is of top importance to us and we do not disclose any of your details to any third party.
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Governing Law
Your contract with us and these Terms and Conditions are governed by English Law.
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