Please read these terms and conditions carefully. When making a booking over the telephone you agree to be bound by these Terms and Conditions.
In these Terms and Conditions:
American Affair', 'TASC', 'we', 'our' and 'us' mean The Airline Seat Company Limited; ‘you' and 'your' mean any person contracting with us under these Terms and Conditions and any person booked to travel as a passenger pursuant to a booking; and
'booking' means a booking made for one or more flights, holiday or package which is accepted by us in accordance with these Terms and Conditions;
'departure' means the date of your first flight booked with us;
'force majeure' means reasons beyond our control including (but not limited to) war, riot, industrial dispute, terrorist activity and its consequences, natural or nuclear disaster, fire, flood, adverse weather conditions;
'major change' includes the following when made before departure: (a) a change of resort area for the whole or a major part of your holiday; (b) a change of accommodation to that of a lower official classification for the whole or a major part of your holiday; (c) a change of UK departure airport (excluding change of London Airports); (d) a change of outward departure time or overall length of your holiday of twelve or more hours;
'package' means a package as defined in The Package Travel, Package Holidays and Package Tours Regulations 1992.
Your Financial Protection
The holidays (including package holidays) we sell in the United Kingdom are ATOL Protected by the Civil Aviation Authority ("CAA"). When you buy an ATOL protected flight inclusive holiday you will receive a Confirmation Invoice from us confirming your arrangements and your protection under our Air Travel Organiser's Licence number 3971. In the unlikely event of our insolvency, the CAA will ensure that you are not stranded abroad and will arrange to refund any money you may have paid to us for an advance booking. For further information visit the ATOL website at www.atol.org.uk
If you book arrangements other than a package holiday (for example, accommodation only), the financial protection referred to above does not apply.
Our contact details
If you have any queries about your holiday or these Terms and Conditions or need to contact us for any other reason please contact us at Hillgate House, 13 Hillgate Street, London W8 7SP or by email or by telephone.
