FAQs

US/Canadian driving licences are NOT allowed, if you only have a US or Canadian licence, please do not make a booking as we will have no option but to cancel and refund.

If your licence was not issued in the UK or EU, you will need to provide an International Driving Permit alongside your regular licence.

No, all online car hire is on request status until you receive the car voucher via email. In the event we are unable to confirm your requested vehicle we will either offer an alternative at the associated price or a full refund.

Yes, but if you want to pick up your hire car at a downtown location and return it to a different downtown location you will not be able to book this online.

We are still able to assist you with this if you call us on 0203 424 6305.

Once your requested car hire has been confirmed by a member of staff and the balance has been paid in full.

If your one-way fee is showing as TBC your journey is a less commonly booked route.

The route you have selected may not be allowed, for example if it is coast to coast.

If the route is allowed, the one-way fee will be updated to the correct value once the booking is confirmed by a member of staff.

A maximum of two.